F.A.Q.
At NITRYL we provide an ever changing selection of authentic, rare and hard-to-find vintage pieces. We specialise in preowned handbags, sunglasses, and footwear from the 90’s and 00’s – the IT girl accessories from a time gone past.
We are not affiliated with any brands mentioned on our website or social media platforms. Trademarks and copyrights are reserved to the original brand / manufacturer. All our products are preowned.
Please check below for our frequently asked questions.
Where do we ship?
We ship worldwide. International shipping is at a standard rate of £20.00, UK shipping is at a standard rate of £5.00.
How long will delivery take?
We aim to ship your item within 1-3 business days. You will receive an email with all the tracking details once your item has been shipped.
Estimated delivery times after shipping:
UK 3-5 business days
Europe 5-10 business days
Rest of the World 1-2 weeks
If you need an item for a specific date, please email us for advice on express shipping times. For international shipping, customs can extend the shipping time beyond our control.
Are your items authentic?
All of our items are authentic. We have an extensive knowledge on the brands we sell, and the era of our pieces. Everything is carefully inspected from serial numbers to stitch counts prior to being sold. We offer all of our customers a lifetime authenticity guarantee so that you can shop with confidence.
You can also shop our selection, with built in third party authentication, via our Vestiaire Collective here.
Do your items come with proof of purchase or authenticity cards?
Our items do not come with proof of purchase or authenticity cards unless stated. This is due to the age and pre-owned nature of our items. This has no bearing on the authenticity of our products.
Where are you located? Do you have a physical shop?
We are based in the UK. Sadly, we do not have a physical shop.
Do you accept returns?
We do not accept returns. Please check the description, photos and measurements provided prior to purchase. If you require more information or photos of an item, feel free to email us or directly message us on our instagram. If you have any problems with a purchase, please contact us right away and we will do our best to resolve any issues.